Privacy Policy

Introduction

Athena Projects Ltd (company number: 11906351) is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Data Controller

The data controller is Athena Projects Ltd, 2 Chesterfield Buildings, Westbourne Place, Clifton, Bristol, BS8 1RU.

Information We Collect

We collect and process the following data:

Information you provide:

• Name, address, email address, phone number, and other contact details.
• Student information, financial and credit card information.
• Guarantor details if applicable.
• Correspondence via phone, email, letters, or otherwise.
• Information collected via forms on our website, including booking viewings or applying for tenancy.

Information we collect from other sources:

• Internet protocol (IP) address, login information, browser type and version, time zone setting, browser plug-in types, and versions, Internet Service Provider (ISP) information, and operating system and platform information.
• Device-specific information, including the unique device identifier (e.g., IMEI number, MAC address, mobile phone number), GPS and location data.
• Public records such as Companies House and electoral roll, or via our online ID verification provider.
• Search data from analytics and search engine providers that assist us in improving our website.

How We Use Your Information

We use the information we collect about you for the following purposes:

• To carry out our obligations arising from any contracts entered between you and us, including tenancy agreements.
• To provide you with the information, services, and support that you request from us.
• To manage our properties and process your applications.
• To conduct due diligence checks on prospective tenants and guarantors.
• To process financial transactions, including rent payments and deposits.
• For analytics purposes, to improve our website's functionality and user experience.

Advertising and Targeted Marketing

We may use your personal data, including your name and email address, to create targeted advertising campaigns on platforms such as Google Ads. This allows us to show you relevant advertisements based on your interests and engagement with our services. We only share this data with third-party platforms for these purposes, and these platforms are prohibited from using your data for other purposes. You have the right to opt out of this type of data usage by contacting us.

Sharing Your Information

We may share your personal data with:

• Our auditors and quality assurance assessors.
• Our website hosting provider and IT service providers.
• Business partners, suppliers, and sub-contractors when necessary for the performance of our contracts.
• Local authorities, tenancy deposit scheme administrators, utility providers, and other relevant organizations connected to your tenancy.
• Fraud prevention agencies, debt recovery agents, or legal professionals where applicable.
• Advertising Partners: We may share your personal data, such as email addresses, with advertising platforms, including Google Ads, to enhance the relevance of the ads we show you. These platforms use the data solely for targeted advertising and do not share it with other third parties.

We will only share your personal data with third parties for marketing purposes with your explicit consent.

Transfers Outside of the UK and EEA

In certain circumstances, your personal data may be transferred outside of the UK or EEA. We will ensure that any transfers of your personal data will be subject to appropriate safeguards to protect your privacy.

Security

We take the security of your personal data seriously. We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, or loss.

Data Retention

We retain your personal data only for as long as is necessary for the purpose for which it was collected or as required by law.

Your Rights

You have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to have inaccurate or incomplete personal data corrected.
• The right to request the deletion of your personal data.
• The right to object to the processing of your personal data for marketing purposes.

If you wish to exercise any of your rights, please contact us at [fredrik_simons@hotmail.com]. If you are not satisfied with how we handle your data, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Changes to Our Privacy Policy

Any changes we make to our privacy policy will be posted on this page, so please check back regularly for updates.

Contact

If you have any questions about this privacy policy, please contact us at: Athena Projects Ltd
2 Chesterfield Buildings, Westbourne Place, Clifton, Bristol, BS8 1RU
Email: [fredrik_simons@hotmail.com]